Pretty conventional question for a customer service position.
Call Center Agent Interviews
Call Center Agent Interview Questions
"Call center agents are masters of communication. Employers are looking for candidates who have superb customer service skills and can communicate clearly either online or over the phone. When preparing for an interview, make sure you are well-versed in the company's operations and main products. You may also be asked to role-play selling a product or dealing with an irate customer."
2,351 call center agent interview questions shared by candidates
Introduce yourself, why do you want to work for RBC.
Why did I want to work at the company.
They asked about work ethics and the ability to multitask.
Quels sont vos forces pour ce poste ?
Do you ever work for a job like this?
How did you find out about us, what made you apply for this job, why would you be best for this position, will there be a quiet environment, do I have reliable internet, what telephone line do I have
Do you have dental experience?
What makes you a good fit for the company?
What does Hospitality mean to you?
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