They asked me to introduce myself in the local language that I speak fluently.
Call Center Agent Interviews
Call Center Agent Interview Questions
"Call center agents are masters of communication. Employers are looking for candidates who have superb customer service skills and can communicate clearly either online or over the phone. When preparing for an interview, make sure you are well-versed in the company's operations and main products. You may also be asked to role-play selling a product or dealing with an irate customer."
2,351 call center agent interview questions shared by candidates
What would you do if you had to deliver bad news and the person started freaking out yelling at you?
Typing test stage 1 and 2 Physical interview: question varies
Tell me about yourself
Do you have any questions?
Asked hr styled questions like what is your weakness
tell me about yourself? Why do you want to work in BPO
Talk about your weaknesses/ strenghts.
Why do you wanna work for us?
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