They asked about the kind of person i am and what attributes i have
Call Center Agent Interviews
Call Center Agent Interview Questions
"Call center agents are masters of communication. Employers are looking for candidates who have superb customer service skills and can communicate clearly either online or over the phone. When preparing for an interview, make sure you are well-versed in the company's operations and main products. You may also be asked to role-play selling a product or dealing with an irate customer."
2,351 call center agent interview questions shared by candidates
"Will you be able to start immediately? "
What would you do if the customer was angry
introduce yourself. what's your favorite movie?
What is customer service?
Do you know what (service you're selling) is?
Why do you want to work for DialAmerica?
Have you ever worked at a call center before?
Would you be comfortable dealing with irate people?
How would you improve at your job?
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