They asked What is customer service
Call Center Agent Interviews
Call Center Agent Interview Questions
"Call center agents are masters of communication. Employers are looking for candidates who have superb customer service skills and can communicate clearly either online or over the phone. When preparing for an interview, make sure you are well-versed in the company's operations and main products. You may also be asked to role-play selling a product or dealing with an irate customer."
2,351 call center agent interview questions shared by candidates
If you would be an animal, what animal would it be?
Where do I see myself in 5 years
They asked me about myself and work experience.
Would you be able to work night shifts and how would to go home
If I have any work experience
How many years call center experience do I have?
What experience do I have? What is objection handling
What is the emphathy and sympathy
What is EMPATHY and what is ur understanding of this term
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