Did not get that far since training slots were not available. I was not the only one who left, either.
Call Center Analyst Interview Questions
9,665 call center analyst interview questions shared by candidates
I'm in a tech role so they asked specific questions pertaining to internet/home phone and TV technologies, nothing that was too difficult.
Introduce yourself in 2 min
Name an accomplishment of yours
Please tell us about a time when you had to deal with an irate customer, what was the situation and the outcome.
How long will you work in the company
Basic interview questions they checking out communication skills
Please tell me about a time you solved a customer complaint?
Will return with an update if I make it to this phase
What was my customer service philosophy?
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