Are was asked what are my short term and long term goals
Call Center Interviews
Call Center Interview Questions
"Call center representatives are masters of communication. Employers are looking for candidates who have superb customer service skill and can easily explain issues to clients without face-to-face contact. In preparation for an interview, make sure you are well-versed in the company's operations and main products. They may ask you to sell them a product or role-play a scenario with an irate customer."
9,663 call center interview questions shared by candidates
They asked me about my work experience.
What is my previous work experience?
I was asked to say what my weakness is.
What is customer service or what did I understand about customer services
I was asked about how i heard about the job and the company
What is the most interesting thing about you
Since the call centre, Zipcar campaign specifically has prolonged hours of working, how are you going to balance it with your social life and are you going to be able to have some balance there?
Will you do your best to be a great member of the Careerbox family?
Upon finding out my qualifications and experience the interviewer ask why did I not look for job that goes well with my qualification and another question I was asked if should they take me would I drop CCI just because I found something better?
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