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Describe a time when you used your understanding of a client’s needs to identify a solution (for example, a product or service). Feel free to interpret “client” broadly – for example, a co-worker, manager, etc. In your response, please include the following information: • The actions you took to identify the individual’s needs – walk us through that conversation • Why you felt the solution you proposed was the best fit for that individual • How you positioned the solution to the individual and overcame any objections
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Call Center Representative

Interviewed at Navicore Solutions

3.3★
Aug 17, 2023

Describe a time when you used your understanding of a client’s needs to identify a solution (for example, a product or service). Feel free to interpret “client” broadly – for example, a co-worker, manager, etc. In your response, please include the following information: • The actions you took to identify the individual’s needs – walk us through that conversation • Why you felt the solution you proposed was the best fit for that individual • How you positioned the solution to the individual and overcame any objections

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