Si estaba dispuesto a cursar el curso por un mes antes de ser contratado
Call Center Rep Interview Questions
3,450 call center rep interview questions shared by candidates
Si tenía experiencia trabajando en call
Please Tell us about yourself?
How are your verbal communication skills
What do you do for fun?
They asked what I felt were my strengths and I said I'm very organized and she cut me off and said well not to downplay that but are you good at multiply tasking. I thought well if you give me a little bit longer to answer then I would have also told you that I was great at multiply tasking.
1. Past customer service experience 2. Why interested in this job and westjet 3. Situational - how you would handle customer with delayed flight 4. Behavioural - a time you handled difficult customer
Can you describe a time when you had to deal with a difficult customer? How did you handle the situation?
venda un producto dentro de la opcion otorgada por ellos, a otro de los agentes que simulaba una persona que no queria saber nada con el servicio.
Long term plans
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