What did you do before this?
Call Center Rep Interview Questions
3,450 call center rep interview questions shared by candidates
Are you able to work long hours and overtime
They ask me some standard question to gauge my interest in the company, and the personality question like what is your greatest strength and weakness.
They did not ask to many questions.
Tell me about a time you dealt with an irate customer and how did you handle it?
What makes you want to work at First Fidelity Bank?
A time where you had to show empathy
Why do you want to work for us?
How many years of job experience do you have?
Do you have customer service experience. Have you been convicted of a crime? Are you comfortable handling avg 50 calls a day? Would you like to be a permanent employee after your temp to perm contract is finished, if eligible? Can you be on time for work as scheduled?
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