They give you a role playing scenario, and ask you to sell the customer.
Call Center Rep Interview Questions
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Can you pitch me a sale
They did ask if my availablity was open because there are looking for full time employes
Started with basic questions about job history, how I heard about Progressive and why I wanted to work there and then went into STAR questions. Be prepared to answer all questions with a STAR response. They give you sample questions prior to each interview - be prepared for those types of questions. Tell me about a time when you had a lot of tasks to complete by a specific deadline. How did you handle/manage these tasks/deadlines?
Tell me about a time you had to deal with a difficult costumer.
Which is your least favorite job from previous experience?
What would you do if you and your boss didn't agree ?
Name a time when you had to deal with a stressful customer?
Name a time you failed and how did you rectify the situation
it was 7 questions that I can’t remember
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