Just the part of selling and the handling of irate customers.
Call Center Rep Interview Questions
3,450 call center rep interview questions shared by candidates
Basic behavioral questions
They asked me why I applied for the position at CCI?
How am I with time management
What is customer care in general
She asked me about my work experience
where do you see yourself in the next five years
They asked why I left where I was working before and chose CCI
Name a time where you had a difficult customer.
What is your expected salary?
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