Call Center Rep Interview Questions

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I would have to say that it was actually during the over the phone screening, which was "What is your definition of customer service" I should of known better but I have never been asked this before and it took me a bit off guard but I easily answered...so no really hard questions...just the one that took me off guard.
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Call Center Representative

Interviewed at Freedom Credit Union

3
Apr 24, 2013

I would have to say that it was actually during the over the phone screening, which was "What is your definition of customer service" I should of known better but I have never been asked this before and it took me a bit off guard but I easily answered...so no really hard questions...just the one that took me off guard.

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