Role Playing with the hiring manager acting as an upset customer
Call Center Support Interview Questions
9,663 call center support interview questions shared by candidates
what's a time when you sold something to someone who was resistant?
Describe a difficult situation and how you handled it?
Asked about my experience dealing with customer who was upset.
Mostly a characteristic of a bpo
If I had a problem working weekends and 2nd shift.
They did not have any questions - they tell you about the job, and then you give your feedback. This isnt a bad technique, as they can figure out if you're going to be a good fit or not.
Quais eram minhas expectativas no cargo.
can you work the overnight position
What attracted you to this position?
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