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Call Centre Agents Interview Questions
341 call centre agents interview questions shared by candidates
What salary do you want? How many time per day you can work? How fast can you start working?
Describe one time you had to show your leadership skills?
They asked how I dealt with a difficult situation at work
Introduce yourself , how was your day
How would you describe yourself?
Questions related to customer service and how to handle difficult customers.
What you were interested in quantitative or qualitative
Lots of situational questions, ie, "what would you do if a customer wanted to stay on the phone but had no intention of buying the product"
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