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Call Centre Analyst Interview Questions
690 call centre analyst interview questions shared by candidates
They asked how I dealt with a difficult situation at work
Two truths and a lie
When have you given good customer service?
Lots of situational questions, ie, "what would you do if a customer wanted to stay on the phone but had no intention of buying the product"
Q: Describe a situation where you had to be coached by someone, or a boss asked you to make some adjustments.
Tell me about yourself?
the next test was to listen to a recording between an interviewer and an interviewee amd write down what they said
introduce the person next to you
Askedcme about the subjects studied in BBA (LAST SEMESTER)
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