Jan 26, 2021
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Call Centre Interview Questions
690 call centre interview questions shared by candidates
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Mostly about the experience I had with the job.
How long can I commit until, holiday plans, etc
Tell us more about yourself.
How I manage a difficult situation.
What is your strength and weakness?
What are you looking for in a work environment?
The interview i had was set up to be a flowing conversation, more than a set of questions, asking me about myself and how i came to be there. The interviews now can vary greatly so it is hard to give an example of a typical question.
Name a time you have had to deal with a difficult customer.
Ana called and asked about CBA credit card offerings. What three questions you will ask her before giving information?
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