How flexible you are with scheduling, customer service scenarios, describe your background experience.
Call Interview Questions
11,677 call interview questions shared by candidates
Why do you want to work here?
Explain to me a time that you used a skill that you previously learned in school or elsewhere.
what did you understand by sucessful customer service
What do you know about the North East Ambulance Service? What do you know about the 111 line? What do you know about the 111 Job Role? What other duties do you think you would be doing in the role? One of our values is compassion, how would you show this? Then Role play, where she gave me brief information at an extremely fast speed refusing to repeat, put the phone on hold and then came back on, from there I was to act as if I was answering a 111 call with NO information about how that would be done. The only information I was given was that she was going to play a sick person and my goal was to get them to call their GP instead. What she tried to quickly explain was the call was directed to 111 as an out of hours number, I had to assess the symptoms and direct them accordingly. That was the only information I managed to write down, the rest was too fast to comprehend.
Basic requirements: Age over 18, US citizen, etc
tell me about your self and why call center?
Tell me something about your self.
How you would anser to the client if he upsets you?
What are your greatest strengths and what are your greatest weaknesses when it comes to working?
Viewing 1631 - 1640 interview questions
See Interview Questions for Similar Jobs
Beverage ServerFreelance InterpreterTaxonomistEmceeLegal TranslatorSports OperationsFrench SpeakingInterpreterBusiness Translator InterpreterCashier Member Service OfficerDog And Cat Department ManagerDental HygenistCustomer AssistantMaster Of CeremoniesDebate CoachSpeakingBusiness CenterContent Review Analyst