Please give an example on how did you appreciate the client who was mad in the beginning, and then you can convince him with a satisfied solution at the end which could bring the benefit to both parties.
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Why did you leave your last position?
The areas interesting for me
What experience could I bring to the department?
How will you treat our elderly customers?
What was my stress level and could I perform in life and death situations?
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Tell me about a time you had to handle a difficult customer?
What’s one thing you pride yourself on
Could I handle 100 calls a day
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