Most of the questions were the same ones you hear in all of your interviews (walk me through your resume, why do you want this position). I also got asked what my favorite TV show was. My interviewer didn't quiz me but I did hear that one interviewer quizzed people a bit on Orioles trivia (what numbers are retired and who do they belong to).
Tell me about a time when you had to deal with someone who was difficult or politically motivated.
Why do I want this job? How will I deal with a difficult customer? What will I do if someone does not want to do the survey?
Describe a time you used critical thinking and innovation to create a successful project.
Describe a time when you handled a difficult situation. How did you handle it and what were the results.
What challenge to you expect to face in this position?
You need to give a presentation based on prompted questions, they were more focusing on outcomes.
Role play a scenario with a student coming in for an appointment
How would you be described by former co-workers?
Tell me about a client that was dissatisfied with the services provided.
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