How do you deal with an angry customer ?
Chat Support Interview Questions
1,386 chat support interview questions shared by candidates
Why interested for same position
Standard interview questions to "try and get to know you as a person"
Please watch your grammer what is the most important thing about a chat agents qualifications
How words do you type a minute?
It was the basic "Are you available during these times?" "How do you handle rejection?" "Tell me a time that you had an issue with a coworker & how you handled it." during the first interview.
Finally, do you have a headset (with a microphone) for interactive training purposes?
Have you worked from home before?
Three Simple rounds. HR round, Typing test and operations round
Grammer test there will be mcqs and for written they will give you a topic and in hr round they simply ask you why you want to join in bpo and about the company in which you are being placed and they will describe you about your role etc.
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