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Claim Representative Interview Questions
3,066 claim representative interview questions shared by candidates
Was there a time a customer was unsatisfied? How did you deal with the situation?
Why GEICO?
Describe a situation with a disgruntled customer
Situational q&a was mentally tiring. ~1.5 hours during that part.
Why do you want to work for GEICO?
What other jobs have I applied to?
Have I applied to take any civil tests?
What was unexpected was the fact that it wasn't a conversation but more so an interrogation. There was no eye contact. She typed everything I said, and all the questions started off with "Tell me a time when you..." I really had to think fast.
How would I handle a customer's claim where the deductible could not be waived.
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