STAR method: when you had to learn/research something to use in job.
Claim Representative Interview Questions
3,066 claim representative interview questions shared by candidates
tell us about your background
Questions were very general / generic and I was allowed to relate my prior claims handling experiences (with a different line of business) to scenarios involving accident and health supplemental insurance products / claims. I had no prior experience handling these types of claims but that did not dissuade management from offering me the job anyway.
Many of the questions were generally how I feel about handling the stresses of claims.
Seven question, can't remember the first question :( What relevant skills and experience do you have? Difficult customer situation? Multitasking and prioritization? Time you had to give a difficult message? Review your resume, everything current? Add anything?
Regular interview questions
Can you describe a time when you had to deal with someone who was being unethical?
How did you find out about Amica?
Tell me a about a time you had to work with a difficult or angry customer?
Tell me about a time when... What would you do over if you could?
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