How do you deal with angrey customers.
Claim Representative Interview Questions
3,066 claim representative interview questions shared by candidates
Do I have any experience or training in construction?
Basically just questions about my resume and what type of computer software I am familar with, ie; MS Word, Outlook, Office, Excel, Auto Cad, CCC Pathways, and Lotus.
What do you know about Auto-Owners?
Tell me about a time that you had to give a customer bad news that they would not accept.
Interview questions were fairly standard, "Tell me about a time when ________."
Describe a job that contained repetition and a work load that seemed never ending.
What makes you gravitate towards customer service?
there were too many questions on auto claims when experience was clearly in medical insurance and not auto also even requirements stated that auto claims background not necessary as they will train to suite the opening on hand
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