Stars type questions....describe a time when. Pretty boiler-plate. They asked about what I knew about the company, why did I want to work for Progressive. What I thought the salary was. Questions about my resume-salary at other positions. What do you think you would be doing in your job?
Name a situation where you had a customer upset and what did you do to remedy it
tell me about a tine where you md the day.
Tell me a time when you've had a difficult activity presented to you and solved it with creative thinking.
Tell me about a time when you had to deal with a difficult customer
I did role playing with a friend to prepare for the interview after finding 30 of the most difficult interview questions on line. I didn't get anything unexpected; however, I am VERY GLAD that I prepared because the interview is extremely extensive and they want very specific examples of how you have handled situations they ask about in your past. work history. You absolutely must be prepared or you may as well not even bother to apply. a few of the questions: 1. Describe a specific time where you had to handle three tasks as one time with a deadline. What action did you take to work through the situation and what was the outcome. 2. Tell me about a specific time when you had to negotiate. What was the situation, what was the action you took and what was the final outcome. 3. Tell me about a specific time when you had a conflict with a co-worker or boss and how you handled it. What was the situation, what was the action you took and what was the final outcome. 4. Tell me about a time when you disagreed with a company policy. What was the situation/policy, what was the action you took, what was the final outcome. The questions are all very, very specific and they are all just like the questions above. Read all the different Progressive interview questions on glass door, write them down and practice them over and over and over with someone else in order to prepare. It paid off for me and I was offered the position.
How do you manage multiple task?
Can you think of a time when you and your manager disagreed on something,what was it and what did you do to resolve it?
Describe a time you received constructive feedback and how you handled it?
Describe a time you demonstrated leadership skills in a situation?
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