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Claim Representative Interview Questions
3,066 claim representative interview questions shared by candidates
If management was doing something wrong would you do what they said, tell their boss, or do it the right way?
Was I comfortable on the phone with upset customer?
Tell me about a time when you had to convince someone to see your point of view
Describe a time you exceeded what was expected of you by an employer or customer.
Have you had any relevant call center experience?
what is the most important document you have ever drafted?
The whole interview consists of behavioral questions. Be prepared to give examples of a problem you have experienced, the actions you took, and the results.
I can't recall any questions that stook out as being difficult to answer, they seemed to be the usual interview questions. Questions about how you manage your time, how you handle conflict or deal with upset customers, can you multi task, what are your strengths and weakensses, in your last job what would your manager say you did really well and also what you can improve on, describe 3 characteristics about yourself.
Tell me about a time you have to prioritize task?
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