Why do yo want this position?
Claims Adjuster Trainee Interview Questions
4,789 claims adjuster trainee interview questions shared by candidates
Of all the positions you worked in the last 5 years, what position did you like the most?
Likes to ask about prior customer conflicts/resolutions, challenges you've faced, times you've excelled when given a new circumstance, etc. Other people here list them in detail and it was very spot on.
How did you handle your most difficult customer?
Tell me about a time a customer told you no first and you were able to convince him to say yes?
Name a time you had to adapt to change
Think about a time when you needed to learn something new in order to accomplish a task at work or during college. Please describe the situation, your actions, and the outcome.
Late shift gets increase in wage. Will get additional 10% per hour from 6pm to 12am and additional 15% from 12am to 1am. I am scheduled to work 2pm to 12pm. Between 2pm and 6pm I make $12 per hour. What will i make per hour between 6pm and 12am?
They were very interested in how I handled the customer experience.
I put a few different examples above. Prep yourself for experiences with multi tasking, demanding customers, miscommunication, time management, etc (lots of great examples from others on here)
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