Tell me about a time you had to deal with an Irate customer
Claims Adjusting Interview Questions
4,788 claims adjusting interview questions shared by candidates
Personal questions about your work experience. They also ask general liability questions (avoidant liability). They ask hypothetical questions about how you would act on the job with regards to certain situations (work load, irate customers, etc).
What do you know about Travelers?
Describe your reserving philosophy was the question that threw me off the most. Other questions were pretty strictly focused on my relevent experience relating to the position. How many claims do you handle? How much authority do you have? How do you work with counsel? What is your favorite and least favorite part of the job?
How do you handle difficult situations?
Skills questions, education questions, problem solving.
They do "tell me about a time when you..." style questions. Have lots of examples ready for situations where you problem solved, dealt with a difficult person, dealt with time management, etc. But they will ask for situational examples.
A lot of questions were asked
CLaims adjustment history and case studies
I don’t remember the questions.
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