The questions were different at each interview. Walk us through your experience and how it relates. Name a time you proposed a process change and what was the outcome. How do you handle upset customers. Given four traits, rank them based on how strong you are at each. What are your long-term career plans. You receive a claim involving two cars at an intersection - what investigative steps do you take to determine liability.
What would you do if you had an angry customer
They provided a copy of policy and endorsements, specifically, CP policies and asked specific questions with scenarios.
Why was I interested in the position
I see that you have a lot of operations management experience. Please give me an example of how you promote ideas within your organization while maintaining discipline.
Introduce youself and introduce whyyou want to join Erie Insurance
Do you think you have a decent personal communication skill
I always find the most difficult question is when someone asks you to state your weaknesses. This is because its nothing more than a trip question that you are suppose to take a so called weakness and explain why its truly a strength without looking full of yourself.
All questions were scenario based; i.e. a time when you had a conflict at work, a time you were in a group project, what would you do if you just got into an auto accident.
Where do you see yourself in five years?
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