On m'a demandé de switch en anglais et de parler de comment je réagirais à un clien "agressif" au téléphone.
Client Service Representative Interview Questions
2,359 client service representative interview questions shared by candidates
Can you tell me about yourself?
Tell about yourself why Sun life,how do you handle angry or irate customer. Only 30 mins phone interview.........twas brief interviewer wanted to know how much i was willing to collect, and the regular why do you want to work for sunlife finanacials
Description about my self
Do you know which KPI's are related to this job role?
What is your background experience?
Standard interview questions: strengths, weaknesses, etc.
Tell me a time where you had to deal with a difficult client? How you handled it and what was teh outcome?
what is ur biggest achievement, self intro, why do u want to work at here. what is ur expected salary in CNY.
What is a weakness you have in the workplace?
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