Describe your customer service experience and also digital marketing experience if any.
Client Services Rep Interview Questions
2,359 client services rep interview questions shared by candidates
Name a time when you’ve resolved an issue and how did you handle it
How well do you handle stress and time management?
Most of the questions are name a time when..... you went above and beyond for a customer... a time when you had to make a hard decision... etc
Have you worked with a specific data base in the past?
Why do you want to work at Vanguard?
What is a bond? What is a mutual fund? What are ETFs? What do you know about Vanguard? Lots of behavioral questions
How did you exhibit strong customer service skills in the scripted situation?
Name a time when you had to prepare for an exam and how did you do so?
They asked about previous leadership and what you would do in certain situations.
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