Cloud Support Interview Questions

9,857 cloud support interview questions shared by candidates

- Can you describe a TCP handshake? - What is the difference between an A record and a CNAME? - Say a customer doesn't pay their bill, their account is eventually deleted, they didn't keep any backups of their app. The app is not recoverable and they are extremely upset. How would you handle that interaction? - What's the difference between object and block storage? - Can you explain what CI/CD is?
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Associate Cloud Support Engineer

Interviewed at DigitalOcean

3.4
Oct 13, 2022

- Can you describe a TCP handshake? - What is the difference between an A record and a CNAME? - Say a customer doesn't pay their bill, their account is eventually deleted, they didn't keep any backups of their app. The app is not recoverable and they are extremely upset. How would you handle that interaction? - What's the difference between object and block storage? - Can you explain what CI/CD is?

Q. How would you resolve conflict in a team? Q. What is the most important metric in Support according to you? Q. Have you handled customer escalations, and how did you manage them? Plus Technical questions related to Kubernetes, MYSQL, etc Q. What are the components in Kubernetes architecture? Q. Difference between SQL and NOSQL databases.
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Manager, Cloud Support

Interviewed at DigitalOcean

3.4
Jan 18, 2023

Q. How would you resolve conflict in a team? Q. What is the most important metric in Support according to you? Q. Have you handled customer escalations, and how did you manage them? Plus Technical questions related to Kubernetes, MYSQL, etc Q. What are the components in Kubernetes architecture? Q. Difference between SQL and NOSQL databases.

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