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Collections Associate Interview Questions

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3,734 collections associate interview questions shared by candidates

1. What are your values 2.How do you go about enhancing & securing our financial role in the life stages of our customer. 3.What skills a collection officer needs 4.What way your experience can be valuable 5. Tell us about a situation where you have negotiated 6. How does the role help in enhancing & securing our financial role in the personal ,business & community NOTE: The actual wordings were different.
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Customer Assist Officer ( Discussing Repayment Options for Collections)

Interviewed at Commonwealth Bank of Australia

3.6★
Aug 17, 2016

1. What are your values 2.How do you go about enhancing & securing our financial role in the life stages of our customer. 3.What skills a collection officer needs 4.What way your experience can be valuable 5. Tell us about a situation where you have negotiated 6. How does the role help in enhancing & securing our financial role in the personal ,business & community NOTE: The actual wordings were different.

- How did you handle a complex situation? - Discuss a time where you had to deal with a negative customer / experience? - Discuss a time where you had to use your initiative? - What do you know about Computershare?
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Customer Collections Advisor

Interviewed at Computershare

3.3★
Mar 21, 2022

- How did you handle a complex situation? - Discuss a time where you had to deal with a negative customer / experience? - Discuss a time where you had to use your initiative? - What do you know about Computershare?

Coder pad had 4 questions. 1. React - 400 points - Todo List 2. Javascript - 300 points - finding maximum lucky children that will get lucky money, given money and number of children. 3. Problem solving (any language) - 300 points - Processing array of strings to construct object and sort them. 4. Problem solving (any language) - 300 points - Decoding the string with given list of words. I was asked to find the subset of an array of strings and return the maximum length of the subset which satisfies a said condition
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Senior Software Engineer II, UI (Data Collection)

Interviewed at Sumo Logic

3.5★
Feb 19, 2025

Coder pad had 4 questions. 1. React - 400 points - Todo List 2. Javascript - 300 points - finding maximum lucky children that will get lucky money, given money and number of children. 3. Problem solving (any language) - 300 points - Processing array of strings to construct object and sort them. 4. Problem solving (any language) - 300 points - Decoding the string with given list of words. I was asked to find the subset of an array of strings and return the maximum length of the subset which satisfies a said condition

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