Community Manager Interview Questions

Community Manager Interview Questions

A community manager focuses on engaging online communities with an organization or company. You will need to demonstrate a deep understanding of how online communities work, emerging trends, and marketing principles, as well as solid project management and well-developed communication skills.

Top Community Manager Interview Questions & How to Answer

Question 1

Question #1: What qualities of this role appeal to you?

How to answer
How to answer: Explain why you want to work with the company. Outline how your vision aligns with its brand. In your answer, demonstrate that you are enthusiastic about getting involved in and growing the company's online community. Do your research and confirm that you have a deep understanding of the company's vision and brand strategy.
Question 2

Question #2: How do you stay on top of emerging consumer trends?

How to answer
How to answer: Talk about how you actively research new trends and technology and see their market potential. Don't forget to link these back to the company's vision and always highlight how you include the community in any research.
Question 3

Question #3: What tools do you use on a day-to-day basis?

How to answer
How to answer: Use the opportunity to demonstrate your project management and organizational skills. While many community manager responsibilities can be responsive, you need to show that you can plan and deliver projects, analyze results, and iterate new projects. Talk about the tools you use to research and manage projects from beginning to end.

4,516 community manager interview questions shared by candidates

In both interviews I have had for ACS, I have been told that ACS is a non-smoking environment and whether or not this would be a problem for me. As a non-smoker it is not an issue, but this is something to consider as it is not allowed on their property.
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Community Manager-Income

Interviewed at American Cancer Society

3.5
Aug 10, 2013

In both interviews I have had for ACS, I have been told that ACS is a non-smoking environment and whether or not this would be a problem for me. As a non-smoker it is not an issue, but this is something to consider as it is not allowed on their property.

Q: What would you do if two volunteers were having a conflict? Q: How would you go about scheduling your days? Q: How would you begin to build the relationships with volunteers in your territory? Q: Tell us about what you do now. Q: Why do you want this position? Q: Why American Cancer Society?
avatar

Community Manager

Interviewed at American Cancer Society

3.5
Apr 14, 2017

Q: What would you do if two volunteers were having a conflict? Q: How would you go about scheduling your days? Q: How would you begin to build the relationships with volunteers in your territory? Q: Tell us about what you do now. Q: Why do you want this position? Q: Why American Cancer Society?

Have you ever been in charge of a budget, have you ever worked with volunteers, how would you handle an angry volunteer, where do you see yourself in 5 years, tell me about yourself, do you have a pet, what do you like about our mission statement, do you have experience working with survivors
avatar

Community Manager

Interviewed at American Cancer Society

3.5
May 22, 2017

Have you ever been in charge of a budget, have you ever worked with volunteers, how would you handle an angry volunteer, where do you see yourself in 5 years, tell me about yourself, do you have a pet, what do you like about our mission statement, do you have experience working with survivors

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