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Community Manager Interview Questions

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Community Manager Interview Questions

A community manager focuses on engaging online communities with an organization or company. You will need to demonstrate a deep understanding of how online communities work, emerging trends, and marketing principles, as well as solid project management and well-developed communication skills.

Top Community Manager Interview Questions & How to Answer

Question 1

Question #1: What qualities of this role appeal to you?

How to answer
How to answer: Explain why you want to work with the company. Outline how your vision aligns with its brand. In your answer, demonstrate that you are enthusiastic about getting involved in and growing the company's online community. Do your research and confirm that you have a deep understanding of the company's vision and brand strategy.
Question 2

Question #2: How do you stay on top of emerging consumer trends?

How to answer
How to answer: Talk about how you actively research new trends and technology and see their market potential. Don't forget to link these back to the company's vision and always highlight how you include the community in any research.
Question 3

Question #3: What tools do you use on a day-to-day basis?

How to answer
How to answer: Use the opportunity to demonstrate your project management and organizational skills. While many community manager responsibilities can be responsive, you need to show that you can plan and deliver projects, analyze results, and iterate new projects. Talk about the tools you use to research and manage projects from beginning to end.

4,513 community manager interview questions shared by candidates

One-on-one Area Manager Interview What do you like about your current job? How could your present job duties help you perform duties on this new job? What do you hate about your current Job? What appeals to you about this specific role? Tell me about a time you took an initiative on a job and it failed? And what did you learn? Do you have any sales background? How would sell the space we are currently sitting at? Lets say if the building is 90% occupied, how would or whom would you reach out to in selling? If a noise complaint from a client/member was reported to you, how would you handle that?
avatar

Community Manager

Interviewed at Industrious

3.8★
Jul 5, 2019

One-on-one Area Manager Interview What do you like about your current job? How could your present job duties help you perform duties on this new job? What do you hate about your current Job? What appeals to you about this specific role? Tell me about a time you took an initiative on a job and it failed? And what did you learn? Do you have any sales background? How would sell the space we are currently sitting at? Lets say if the building is 90% occupied, how would or whom would you reach out to in selling? If a noise complaint from a client/member was reported to you, how would you handle that?

Video Interview: How would describe the company to a friend? Why would you like to join our company? Describe a time you went above and beyond? Describe a time you did a job or task that wasn't your own and why? If you were the community manager and tasks were not completed for clients by the operations associate, what would you do? The job can sometimes require rolling up your sleeves and chipping in, are you comfortable with that and can you give an example when you did that? How do you stay motivated on the job? How do you prioritize tasks? Can you give examples of those from your previous job experience? As a Community Manager, there can be conflicts in between clients or associates, how would you resolve them? Tell me a time you came up with creative ways to delight a client
avatar

Community Manager

Interviewed at Industrious

3.8★
Jul 5, 2019

Video Interview: How would describe the company to a friend? Why would you like to join our company? Describe a time you went above and beyond? Describe a time you did a job or task that wasn't your own and why? If you were the community manager and tasks were not completed for clients by the operations associate, what would you do? The job can sometimes require rolling up your sleeves and chipping in, are you comfortable with that and can you give an example when you did that? How do you stay motivated on the job? How do you prioritize tasks? Can you give examples of those from your previous job experience? As a Community Manager, there can be conflicts in between clients or associates, how would you resolve them? Tell me a time you came up with creative ways to delight a client

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