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Community Specialist Interview Questions

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11,147 community specialist interview questions shared by candidates

I really liked that I was asked to secret shop a Cortland community and report back to them. Not only is this smart to get feedback on how the current teams are doing, but it gives you insight on how Cortland operates.
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Community Manager

Interviewed at Cortland

3.4★
Feb 14, 2020

I really liked that I was asked to secret shop a Cortland community and report back to them. Not only is this smart to get feedback on how the current teams are doing, but it gives you insight on how Cortland operates.

The questions that stood out the most were the, "how do you handle customer complaints?" that question came up a lot in different ways. "What would you do if a customer is being defiant about a problem?" and so on. These come up because not to many people call in but when they do, they are usually upset about a HOA rule or something along those lines.
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Assistant Community Manager

Interviewed at Associa

3★
Jul 7, 2016

The questions that stood out the most were the, "how do you handle customer complaints?" that question came up a lot in different ways. "What would you do if a customer is being defiant about a problem?" and so on. These come up because not to many people call in but when they do, they are usually upset about a HOA rule or something along those lines.

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