Computer Technical Support Interview Questions

4,282 computer technical support interview questions shared by candidates

Describe in detail, step by step process of the most complex IT issue you ever dealt with and how you were able to overcome it. How did you solve the issue? What tools did you use? How did you respond to the client? How did you document the problem isolation and resolution? Did you ask for help from you collegues?
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Computer Service Technician

Interviewed at GXA

3
Nov 3, 2018

Describe in detail, step by step process of the most complex IT issue you ever dealt with and how you were able to overcome it. How did you solve the issue? What tools did you use? How did you respond to the client? How did you document the problem isolation and resolution? Did you ask for help from you collegues?

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