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Contact Centre Technology Interview Questions
221 contact centre technology interview questions shared by candidates
How would you react to a difficult situation or with a customer that was becoming upset?
How I had dealt with previous compliance customer situations in the past
What customer service experience do you have?
What is the Treaty of Waitangi to you, and what should it mean for the company?
How do you prioritise (see more info above in the interview process). Do a presentation
Final Interview 1. How are you? 2. Read the first para of your CV. 3. You not completed your MBA yet. So 4. How you manage your MBA and job cause it's a shift job. 5. What's you father doing? Thanks for your participating. We will inform you later.
Written Exam Question: Focus Writing, simple math, GK, English, example of foreign commercial bank and specialized bank, full form of WHO, ATM ect.
Initial Interview How are you? Are you nervous? Tell me about yourself? Then they brief the overall Job responsibility salary and procedure of selection.
What customer service experience do you have?
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