There wasn't one specifically difficult or unexpected question but it is important that you prepare a lot of examples of team work, dealing with difficult customers, using your initiative etc as the panel interview deals primarily with this type of question.
Name a time you dealt with a difficult customer and advise the process you took
Why did you apply to this role?
Describe a situation where you gave the extra mile at your current job
Why do you want to work for the coop?
How would you deal with a difficult customer
What skills/experience do you have that you could bring to the role?
parler de moi meme , mes expériences , ainsi des situations
What is my perception of customer service
Explain a difficult customer situation and how you resolved it.
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