I had to do a role play where I was speaking with a disgruntle customer who was trying to get me to do something that was against company policy. It was difficult because I did not have any experience in this particular field or knowledge of the policies and procedures.
What made you want to join DLL?
Why do you want to do banking?
Explain a time you left a lasting impression on a customer
Explain a time that you made a mistake and how you fixed it
Explain a time when you had to learn something complicated very quickly
How many shovels were sold in Canada this past winter? How many people on a plane are wearing red socks?
tell me about yourself? What's your background?
Tell me about your past experiences
Explain a time where you weren't able to meet a deadline.
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