They asked to share a mistake I made and what I learned from it.
Customer Advocate Interview Questions
5,036 customer advocate interview questions shared by candidates
There was n initial recruiter interview, values interview, team interview, assessment, and then more round which I did not make it to.
Why did I choose their company
Tell me a time where you caught a mistake before your manager and coworker noticed the mistake, what was the mistake? what did you do? And how did your manager respond?
They asked about work and education history.
tell me something about yourself
Métricas en antiguos empleos, técnicas de contacto
No difficult questions. Interviewer started friendly but within 3-5 minutes was already asking me if I had questions and I wasn't quite prepared for that. Also, I did not have a full understanding of the position.
Name a time where your team member couldn’t make their shift and how did you continue/increase productivity? Why did you choose this role and what makes you a good candidate? Name a time where you made a mistake and how did you bounce back from it? Name a time where you had to deliver bad news, how did you handle it?
Pretty typical interview questions on how and when you presented, writing samples, etc.
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