What would you do if a customer and you had different personalities?
Customer Care Associate Interview Questions
21,120 customer care associate interview questions shared by candidates
Group Interview & Individual Interview - Both were on the same day and really relaxed. They asked questions in a role play style e.g. if a customer said this, what would you do? And the group interview was just a number of activities to see how we worked together.
Why are you interested in this role ? Do you have any past experience ?
Past experience was I willing to work Nightshift if required. Did I have any holiday planned. How much notice did I have to give my current employer. Did I object to having a PVG carried out.
Have you done this type of work before?
Can you be flexible with shifts
Do you work well with other people?
What experience do you have?
How to handle if a cx abuses on call?
Write in 100 words about your first day in College
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