All of the questions were pretty standard and straightforward interview questions.
Customer Care Professional Interview Questions
489 customer care professional interview questions shared by candidates
scenerio they want you to adress a csr issue. (angry customer from a carwash, make sure you address their issue then ask questions that can get them into the highest costing service if needs fit that) scenario is very easy and she did not give any objections.
Sine this is a work from home position and you don’t have a team leader or supervisor on site to assist with and questions regarding a customers account tell me about a time where you had to handle a situation without involving a team leader or supervisor.
Do you consider yourself aggressive?
Do you have a Valid Drivers License
Tell me a time when you had to deal with an upset customer, and how did you resolve the issue?
Just about availability, and when I would like to start.
If I was re-hirable by my previous employer?
Have you ever done sales before?
Why do you want to work for us.
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