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Customer Care Representative Interview Questions
2,008 customer care representative interview questions shared by candidates
What you’d you do if you got a call 5 min before your shift ends and you know it will take more than 20 min to solve the problem?
Give me an example when you dealt with an upset customer. Example when you disagreed with a coworker. What to you expect from the Team? Why Wix? Why customer Service ?
Tell me about yourself
What do you expect? Why Wix
There were a few questions regarding customer care orientation where they presented a specific case and wanted to see how I would answer
Very easy questions, process went smoothe very good job
How to handle an angry customer?
What would you bring to this role?
What would you do if there were a lot of customers?
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