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Customer Contact Interview Questions
2,106 customer contact interview questions shared by candidates
Have you worked in a Contact centre environment before?
What do you know about the Role?
Tell me your strength and weakness?
The questions they asked were mostly bevioral scenarios. What would you do and why type questions.
Asked what did I know about the position. Asked to role play as if a client was on the phone. Asked to read a passage to them. Asked about dealing with hard clients & one that was different from me. Asked about multi-tasking.
Projects that i worked on in my past position.
I was asked to tell them more about myself, my qualifications and the experiences I have.
Must take Strengthfinders 2.0 test
Tell us more about yourself
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