General questions on various topics including: TCP/IP, DNS, HTTP, VOIP and Linux administration.
Customer Engineer Interview Questions
2,690 customer engineer interview questions shared by candidates
Explain the whole process of a computer booting up in terms of the OSI model and when you enter www.yahoo.com.
Can you describe OSPF routing protocol?
Started with the question of how does traffic moves when we ping from one host to another
What major ports are used on a computer
What is the significance of x bit in the second octet of the header.
when would you resign from Cisco.
Explain the OSI Model? For each layer describe it and give a protocol for each.
Unexpected: I studied Computer Science Systems and one of the interviewers asked me about that the Customer Support Engineer was a position basically for an IT and since I studied Computer Science Systems; Why do I want to change it?
Have you ever received an escalated customer request and how did you handle that?
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