Basic questions about what is good customer service. Also asked about how you would deal with irate or upset customers.
Customer Rep Interview Questions
84,150 customer rep interview questions shared by candidates
Why do you think you'd be a good fit for this position?
How have you resolved a bad encounter with a customer?
Why should I hire you instead of someone else
When was a time you dealt with rude/unhappy customers, how did you handle that situation?
What is desired pay range/salary?
Why should we hire you?
Where do you see yourself in 5 years
What's are your hobbies
What is your weakness?
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