General questions Not very tough though
Customer Representative Interview Questions
84,157 customer representative interview questions shared by candidates
What is your idea of a "stressful" situation. That was the only typical interview question. Interviewer wanted to challenge me over the fact that I was only interested in part time work. It was extremely obvious that another person had been selected, although, they kept the 2nd interview appointment with me, which in my opinion, was unprofessional and was time wasted. I left knowing, however, that it wouldn't have been a good fit for me anyway.
Translate to spanish: "rates", "cancelation policy", "request"
How did you deal with difficult customers
Why Should we hire You?
What is your customer service philosophy?
Can you tell us about a time that you made a mistake, and how you handled it?
Have you had any experience with dealing with patients or customers?
How did I hear about them
What would you do if a customer was angry?
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