General questions about experience Nothing too hard
Customer Representative Interview Questions
84,164 customer representative interview questions shared by candidates
What makes you think you are a good fit?
Tell me about a time you dealt with a difficult customer, and how did you deal with the situation?
Can I work in an environment where guest may get upset and curse me out?
How do i got to deal with customers complain ?
How is your schedule availability?
Every question was the most generic "Tell us about a time" question that you've ever heard in this situation. The team lead entering the information had the interest of a clown at a mime convention.
They warned the work flow would be, at times, very busy and if this is an environment I could handle.
How would you handle an irate customer ?
One of the questions asked was how many call center jobs had I had prior to my current job and to decribe the setting.
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