If you were in the situation where you had to call a customer who hasn't paid for their items in months, and she told you that she can't pay for the items (which were beds for her children). She also said that if she returned the items her children would have to sleep on the floor. How would you handle this situation.
they asked me awful questions about my life and very personal quesitons
Tell me about a time you had an upset customer and how did you handle it?
general customer service questions
Asked about web development skills
how did you hear about us
Please try to be as detailed as possible regarding the technical question, business case, etc.
How long do you intend to work for this company?
tell me about a time you had a difficult/irate caller.
Why should they hire me?
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