I forgot specifically what the questions were, but it was mainly behavioral questions and maybe why state farm
Customer Retention Interview Questions
1,364 customer retention interview questions shared by candidates
What would make you a good employee?
Why do you want to work for Sky?
Describe a time you helped someone solve a problem
They basically ask you to sit and talk to strangers to see how you cope as you’ll be talking on the phone with people day in day out
A time when you really had to sell a product or service to a person
What makes you the best candidate?
Give one example where you have provided good customer service
Competency questions - very easy process and not interested in anything but ticking boxes
Where do you see yourself 5 years into the future?
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